How To Improve The Performance Of Your Business Facebook Page

How To Improve The Performance Of Your Facebook Business Page

A recent article by Neil Patel on quicksprout.com titled How to Steal Your Competitor’s Facebook Fans highlighted one of my favorite Facebook analytics tools, Fan Page Karma .

Fan Page Karma allows you to analyze any Facebook business page as well as compare any two Facebook business pages head-to-head. The software offers tremendous insight into what is working and what is not working with a company’s social media marketing strategy.

When we first meet with clients to talk about their current Facebook business social media strategy they usually have two main concerns:

The first step in analyzing the performance of a Facebook business page is to compare it to a competitor’s. When we do that with Fan Page Karma, this is the type of data that we get:

Facebook Page Competitive Analysis

What I like about the data from Fan Page Karma is that it gives me a high level view about what is working and what is not. What is the growth rate of the fans? Are they engaged with the content? Is the company interactive with fans or are the interactions one-way?

From those results, I can dive further into a more in-depth review. For example, one of the things we analyze is the type of posts that clients make on Facebook?

Facebook Page Content Analysis

For example, the data tells me that the client (bottom right) mainly posts pictures on Facebook, while its competitors post a lot more links and status updates.

So what type of content is right? To answer that question you need to know what type of content has the highest level of engagement.

Facebook Engagement

This is a familiar four-section quadrant with the upper right quadrant being the most desirable one. From looking at the engagement level it is clear that pictures (red) do provide the highest engagement levels while video (green) and links (yellow) have the lowest level of fan engagement.

Based on this data, one of the recommendations to our client was to continue posting pictures and to cut back on posting videos and links as their fans were not as engaged with that content.

To find out more about how you can produce more engaging content on Facebook, contact us today.

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How Many Social Media Platforms Should You Focus On?

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How Many Social Media Platforms Should You Focus On?

One of the challenges that a lot of B2B companies struggle with is what how should they handle social media? Should they be on LinkedIn, Facebook, Instagram, Snapchat? Do they need to be on TikTok?

Do they need to be on all of these platforms, or should they just focus on one and just do a really good job on there?

To answer these questions I turned to social media expert Amanda Fountain and this is what she had to say.

What Are Your Social Media Resources?

What you are asking is actually two questions rolled into one because what you are really asking is what are your resources and where is your audience?

Social media can open a lot of doors for businesses, but if you don’t have the right resources, it just becomes harder. Harder to manage, harder to see results, harder to feel good about what you’re doing on it. Harder to see results if it’s not overwhelmingly good.

And that’s usually what happens, when you have limited resources, you do the best you can, but it’s not great.

It’s just the best that you can possibly do. And that can hurt. Which is a weird thing to think about, but it can hurt if it’s not great for social. Because there’s so much that’s happening, that your stuff has to stand out.

When I say great, I don’t mean like the highest quality videos are the highest quality graphics, it’s just great content that is really
well tailored for your audience.

That’s the ‘great’ that you’re looking for. It doesn’t have to be highly produced content, it just has to be really well tailored for your audience.

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Where Is Your Audience On Social Media?

The second part of your question is where is your audience? If you know that you have limited resources and you know that your audience is most active on Twitter, for example, spend your time there.

This is a much better strategic approach, to find where your audience is, and put your time and effort there, rather than trying to separate your time across every single platform.

Maybe claim profiles and have a regular cadence for occasionally posting on other places, but put your time and efforts to where your audience is.

And then the next phase of that is if you can get a good cadence of producing content that your audience likes and engages with, then you can look to expand your social media presence to the platforms where your audience will be.

One of the things I always think about is who is my next audience, right? Because people grow up in their careers.

The people who are decision makers now, are maybe not, maybe not big Instagram users, but the people who are in their twenties and thirties who have them, will eventually be a decision maker

It’s a platform they’re used to using and seeing. So you can’t ignore it forever, but think about when you need to start kind of getting in front of them.

That’s why it’s more important to have a regular cadence, even if it’s only occasional, in order to be in front of those other audiences.

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SEO v PPC: Which Is The Best Driver Of Website Traffic?

SEO vs PPC - What is the best tactic for you?

SEO v PPC: Which Is The Best Driver Of Website Traffic?

When it comes to driving traffic to your website, there are really only two options: pay-per-click (PPC) or search engine optimization (SEO).

While there are other online marketing channels (social, email, and display), SEO and PPC are likelier to drive large numbers of highly qualified visitors to your website. Of SEO and PPC, which is better?

The answer is dependent on your goals.

Short Term Goals: PPC

PPC is perfect for short-term testing or particular events as you can create an ad campaign in minutes and literally begin driving traffic to your website immediately. SEO, on the other hand, often takes at least 90 days to improve website traffic.

Long Term Goals: SEO

No digital marketing channel generates long-term traffic, leads, and sales better than SEO.

Search engine optimization is the best source of sustainable traffic to your website because it delivers (1) high-quality traffic with intent to buy and (2) increases ROI over time.

SEO vs PPC - What is the best tactic for you?

The latter benefit is key as to why SEO is a better long-term investment than PPC. According to a Covario study, last year advertisers paid 23% more per click than they did the previous year. The data shows that the cost to acquire each new visitor or customer via PPC is increasing and will continue to do so.

Higher PPC costs result in a lower ROI. We hear this from companies every day. PPC is not a sustainable traffic source in the long term because of the escalating cost per click. With SEO, ROI improves over time. Time and monetary investment does not increase from month-to-month but traffic, leads, and customers do.

SEO’s ability to drive traffic at a decreasing cost per visitor long-term makes it a much more valuable marketing channel than PPC. Studies demonstrate that, on average, SEO is 12% of a typical marketing budget and generates 14% of leads. PPC, on the other hand, is 8% of the marketing budget but only generates 6% of leads.

Marketing Spend closely tracks led generation rates

Long-term ROI is not the only thing that makes SEO so attractive to marketers. The fact that users trust organic listings more than they trust PPC also makes SEO more enticing. High search rankings imply industry authority and leadership, making searchers likelier to trust and click the website. In this way, SEO drives more high quality traffic.

When asked for the average percentage of leads converted to sales by marketing channel, marketers sighted SEO as the most effective marketing channel, with PPC coming in 5th place.

If your marketing goal is short-term, then PPC is a great source of immediate traffic, but if you want a traffic source that consistently drives high quality traffic long-term then SEO is the answer for you.

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What is geofencing?

What Is Geofencing?

What is Geofencing? Geofencing marketing is location-based ads where a user’s location is recorded via the internet, and advertisements are only shown to people in

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Social Media as Distribution Channels For B2B

b2b content marketing usage

Social Media as Distribution Channels For B2B

I was reading the 2020 Content Marketing Trends Report and it reinforced my belief that social media is an increasingly important distribution channel for B2B marketers.

When asked what social media platform they use to distribute content on, 96% say that LinkedIn is their primary distribution channel followed by Twitter, Facebook, and YouTube. Interestingly, for all the buzz about Medium (6%), Periscope (6%), and SnapChat (5%), these channels are still heavily underutilized by B2B marketers.

b2b content marketing usage

When it comes to the effectiveness of those social media channels, Once again, B2B marketers rated LinkedIn most effective (64% last year vs. 66% this year). The effectiveness ratings of YouTube and Instagram also increased slightly, and Twitter’s rating stayed the same.

effectivness of social networks

B2B marketers are also using paid promotion to amplify their message across social media channels using tactics like promoted posts or social ads. The one amplification tactic that is growing in popularity is content discovery tools which increased from 36% of marketers using it last year to 45% this year.

social media amplification

Social media marketing is changing and evolving for B2B marketers. Does your strategy need to be updated or refreshed? Is yes, then contact us today!

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Want More Live Conversions From Your Google Ads?

Google Ads Call Tracking

Want More Live Conversions From Your Google Ads?

Years ago I was talking with a client about a new campaign we were launching. I asked him how he would measure success. He pointed to the telephone and said “that will ring more often!”

Fast forward to today, business owners still want their marketing efforts to make the phone ring. Nearly half of all marketers say that driving phone calls from paid search ads is their top priority. Today Google Ads allows us to build “connect to call” features right into your ads. These ads are perfect to make it easier for potential customers to reach you. Would you like to get started? Let’s Start Strong together! Start Strong is our new Economic Recovery program to maximize and optimize your marketing efforts.

What is Google Connect To Call?

Google’s Connect To Call feature (also called Google Ads Call Tracking) allows you to track the number of prospective customers called your business after seeing or clicking one of your paid ads. Paid ads include Google search ads, Google call only ads and Google My Business listings.

 Why implement Google Ads Call Tracking in your ads?

Did you know that 43% of all search-related conversions happen over the phone? And that 65% of businesses find their most valuable customers are calling them because they are ready to do business?

People actively searching for your products and services are doing their research. When they are ready to buy, they are ready to talk. You can make it easier to start the conversation using Google Ads Call Tracking features.

What are the benefits of Google Ads Call Tracking?

In addition to providing you with a reliable, accurate and quantifiable way to track the effectiveness of offline conversions and phone conversations, Call Tracking also gives you actionable insights and comprehensive reporting on the true return of PPC investment – leads.

Google Ads Call Tracking allows us to:

Types of phone call conversions you can track

There are three types of phone call conversions you can track via Google Ads:

What’s possible for your business if the phones ring more often now? Would you like to get started? Let’s Start Strong together! Start Strong is our new Economic Recovery program to maximize and optimize your marketing efforts. Let’s have a conversation!

Not sure if you are ready to advertise yet? Then check out our post on 4 Reasons Why You Should Be Advertising Right Now.

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How to Amplify Your Content in Four Steps

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How to Amplify Your Content in Four Steps

The Content Marketing Institute estimates that 83% of all marketers are utilizing some sort of content marketing strategy.

With so many brands producing blogs, videos, and whitepapers every day, companies can no longer rely on just developing compelling content to get their message out, which is why so many marketers are turning to content amplification—a strategy that focuses on increasing brand visibility across multiple channels.

One of the best ways for you to amplify your content is through paid social content amplification. With the average life of a Tweet on Twitter being four minutes, and the average Facebook update being seen by less than 5% of your fans, paid social amplification is a necessity. 

Paid social amplification keeps your content from getting lost in the social media void, so your content can get more exposure with your fans AND your potential fans.

Four of the best ways to use paid content amplification:

1. Social Media Ads

Unlike PPC ads (see below), social ads give you the option to hyper-target with ads featuring specific attributes of your target audience. You can target consumers who have certain likes and interests as well as consumers who fit within traditional demographics (age, gender, location, etc.). And, if you rotate your ads every couple of days, users won’t get ad fatigue, which means—they won’t stop clicking.

2. Paid Content Discovery

While Social Ads allow you to focus on your target audience, paid content discovery is a way to expose your content to a wider audience. Companies provide services that promote your content on sites such as CNN, Slate and ESPN, allowing you the potential to reach hundreds or thousands of people who you wouldn’t have reached on your own.

3. Pay Per Click

Traditional pay per click (PPC) advertising is another way to promote your content to new consumers and obtain a higher reach.

The data from PPC analytics, as well as social ads and paid content discovery, will help you understand what your ideal audience is looking for and give you the data to enhance your content marketing efforts.

4. Retargeting

Most marketers spend all their time and effort (and money) on bringing a visitor to their website once, but they fail to focus on making that visitor a returning visitor. That is where retargeting comes in. In its simplest form, retargeting is the paid strategy of bringing visitors back to your website.

Retargeting allows you to focus on people who have already shown interest in your content and/or business. Your goal is to bring them back to your site through social or banner ads. This is a strategy that should be a part of every content marketing plan. The goal of content marketing is to keep consumers coming back to your website and retargeting does just that.

Braveheart Digital has been working with companies since 2001 to develop and execute online marketing strategies that help companies achieve their goals. Contact us today to see how we can help you drive more traffic, leads, and sales to your website through content marketing amplification.

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Definitive Guide To Building Your Brand Presence on Twitter

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Definitive Guide To Building Your Brand Presence on Twitter

For many businesses, Twitter is an underutilized asset. Companies lacking strategic, lead-generating plans for Twitter miss the opportunity to access a huge user base and to showcase themselves in a socially savvy and relevant way.

Users who elect to follow your company on Twitter demonstrate an active interest in your brand, what your company does, has to say, and what it will continue to do. To retain this high level of user engagement, it’s necessary to maintain an active brand presence on Twitter with:

The Appropriate Twitter Handle

The Twitter handle is the name that users will use to address and talk about your company. When a user directly tweets your company, they attach your handle to an “@” symbol and send it your way. Encourage users to contact you more frequently and talk more about your company with a short handle that doesn’t use too much of the capped 140 characters of a tweet.

A Succinct and Informative Bio

In 160 characters, succinctly describe your company, its products and services, and its relevance. Would a potential client find your company’s bio interesting, informative, or purely self-promotional? As an example, Virgin America uses its bio to link to its blog and website and provides a link to fliers who want to complain about services (potentially avoiding publicly tweeted complaints):

An Evocative Photo

This image shows Twitter followers who you are. For brands this is often a logo. This image sits next to your tweets so other users can visually identify you as the source. Profile Picture Size: Recommended dimensions are 400×400 pixels. See Oreo below.

Oreo

Header Image

This is a background photo that sits behind your profile photo. Most images are resized to automatically fit the dimensions, but Twitter also offers the image parameters on their website. This is the opportunity for you to be creative and share an image that expresses your brand, campaign, or any other relevant visuals in a larger format.

The Patagonia header for example is publicizing a campaign they currently have running. Note the use of the hashtag #KeepJumboWild in the header. Profile Header Size: recommended dimensions are 1500×500 pixels

Jumbo Wild Twitter

Build Your Following

Building your following on Twitter is one of the key activities to driving success on this social network. There are a variety of techniques marketers can use to build their following, and here are 7 tips to make your tweets more searchable, shareable, and readable on Twitter:

Use Hashtags (#)

These symbols have become synonymous with Twitter and are used to tag tweets by topic.

The hashtag allows you to follow the discussion and easily participate in it. For example, Gary Vaynerchuck (@garyvee) built a whole campaign in 2015 around the hashtag #AskGaryVee:

Ask Gary Vee Twitter hashtag

Use @Mentions

@mentions are a way for you to engage other Twitter users in your tweet. If you’re posting a tweet that you think is relevant to specific followers or thought leaders, tag them at the end of your tweet with a @mention as this will call their attention to your tweet and possibly the attention of their followers.

For example, Zack Wenger put together this video that featured Mark Cuban. Wenger only has 1,000 followers, but by mentioning @mcuban in his tweet, he brought it to Cuban’s attention. Cuban retweeted it, making his own 4.3m followers aware of it, not just Wenger’s 1,000.

Mark Cuban Twitter

Your social presence should help connect you with your target audience in a thoughtful and meaningful way—i.e. share content and craft messages of value, like Darren Rowse’s post below:

Twitter Example

When leveraging Twitter to update the marketplace on company news and disseminate brand messaging, your social presence could be negatively impacted if used only as an advertising tool.

Quality, Not Quantity

When it comes to followers, companies often get caught up in the numbers game. But it’s important to remember that the quality of followers is just as—if not more—important as quantity.

Columbia Business School Professor Olivier Toubia sums this point up nicely in a conversation with Business News Daily:

“You could have a company with 10,000 followers, but half of them are not even real or not even relevant to your company. This will make your CEO feel good because they feel they have a big footprint on social media, but there isn’t really a lot of impact because they either aren’t real people or they are people who don’t care about your company.”
Professor Olivier Toubia
Columbia Business School
This is especially relevant for B2B companies offering niche services to a specific subset of clientele.

Repurpose

Twitter is a perfect medium to re-share content. As Danny Sullivan, founding editor of Marketingland said:
Twitter is the “live TV of social media…which means that if you’re not tuned in to catch a particular tweet live, then you’ve missed it.”
Danny Sullivan

Let’s say you share an article on a Monday morning. Consider sharing it again on Tuesday afternoon prefacing the new tweet with a qualifier like, “in case you missed it.”

What are you missing on Twitter? Do you have a large following truly interested in your posts? Are you succinctly expressing relevant and engaging text? And is the platform connecting you with your fans and connecting them with your goals?

Let us help you use Twitter to your advantage. Contact us today to effectively tweet for more quality followers, greater sales, and greater visibility!

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What is Programmatic Advertising?

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What is Programmatic Advertising?

This is a question that we get when we are reviewing paid media plans with clients. What is programmatic advertising? It’s a great question and I turned to paid media expert Tom Burke  to answer that question. This is what he had to say.

Programmatic advertising is the use of automated technology for media buying (the process of buying advertising space), as opposed to traditional (often manual) methods of digital advertising. Programmatic media buying utilizes data insights and algorithms to serve ads to the right user at the right time, and at the right price.

In other words, as Tom points out, programmatic advertising is simply another way to buy advertising or media.

How is buying programmatic advertising different from traditional ad buying?

With traditional or direct ad buying you purchase advertising space on a website or in a traditional publication directly from the publisher.

You negotiate the price, pick the placing and the date the ad will run, and for how long the ad will be shown to the publisher’s readers. It involves people talking with people, and the process can take time, as ad copy is sent back and forth for approval. Results are calculated manually and provided to the buyer when they become available. Ads are optimized manually based on the data.

The most common example of traditional ad buying is buying ad space on a site like the Wall Street Journal, New York Times, or Boston.com. Everyone who visits these websites will see your ad, regardless of whether they could be interested in your product/service or not.

Purchasing programmatic advertising, on the other hand, is very similar to Facebook or Google where the ads are bought and sold through an automated process through a dashboard. Real-time optimization occurs and KPI data are available as it comes in. There is no need to interact with any salespeople at the publishers.

Unlike in the first example, your ad is only shown to the website visitor who matches the behavioral or demographic characteristics of your ideal customer, increasing the likelihood that they will click on your ad.

Programmatic advertising misconceptions

One of the common misconceptions about programmatic advertising is that the quality of the ad inventory is not top tier quality.

That is completely incorrect because today you can buy almost any type of ad programmatically. In the last twelve months, companies we have worked with, have bought TV advertising on Hulu programmatically. They have bought streaming audio on both Pandora and Spotify programmatically. And they have bought ads on major websites like the New York Times, Wall Street Journal and Bloomberg.com all programmatically.

When you can target your ad buy so that your ad is only shown to someone who matches your ideal customer profile, why would you not be using programmatic advertising?

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