Definitive Guide To Building Your Brand Presence on Facebook

Facebook Advertising

Definitive Guide To Building Your Brand Presence on Facebook

Facebook dominates social media, and that’s why both B2B and B2C companies must have a strong Facebook presence to overcome competition. An effective Facebook presence strengthens your brand by providing value and/or entertainment to your audience through posts, tabs, and other shared content. Here are 10 ways that you improve your company’s presence on Facebook:

Facebook Brand Page

Your Facebook page is the central hub of your brand. Creating a Facebook page for your company has many benefits; it makes your business discoverable in Facebook search, allows you to connect one-on-one with your followers, helps you reach a wider range of prospective customers and gives you deeper insight into your audience.

L.L. Bean’s corporate Facebook page connects with customers via cool photos, videos, and tips for outdoor adventures. The screenshot below shows how L.L. Bean also dedicates tabs to its “Free Shipping” policy, a “Base Camp” where customers can post photos using specific hashtags, and a “Join the Conversation” tab where you can sign up for L.L. Bean’s mailing list or follow its other social media accounts.

LL Bean Facebook Page

As L.L. Bean’s page demonstrates, your Facebook page is an extension of your business, and Facebook offers many methods of customization to properly represent that business.

In building your brand presence on Facebook, consider the following five tools:

Facebook Page Cover Photo

The cover photo backdrops your logo and rests at the top of your company profile page. The cover photo tends to change seasonally or promotionally to reflect relevant company updates and also allows you to creatively express your brand. Because of its large size, cover photos offer brands more real estate to work with, with a photo that can include brand messaging, campaign promotions, product images, and an endless list of options.

One of the best corporate cover photos is this one from Starbucks, which showcases products in-house in a warm, inviting way:

Starbucks Facebook Page

Facebook Profile Photo

This image stamping the bottom left corner of your cover photo is how Facebook users identify your company. It’s a small thumbnail that is attached to almost any action that you make across the platform. From posting in a group to posting on your own timeline, this image appears next to all of your posts as the HubSpot example illustrates below:

Facebook Hubspot Page

Facebook Page About Section

The about section is a tab in the navigation bar that resides under your profile photo and cover photo.

This section includes two elements. The first is your page information, which is your opportunity to share details about your company. This section includes sharing information—like a description, products, and links to other social media properties and your main website. See image below:

Facebook Page About Us Section

Facebook Page Milestones Section

The second element (refer to image below) is what Facebook calls “Milestones,” which lets you commemorate and share important events in the history of your brand with your followers, allowing your customers to experience your triumphs right along with you!

Facebook Page Milestones Section

Facebook Page Timeline Section

Your Facebook page allows you the ability to post updates for your followers. Posting on Facebook is a key way to build followers and fuel your paid advertising efforts.

These posts can be comprised of text, images, links, non-native video (like a YouTube link), native video (a video posted specifically and originally on the Facebook platform), slide decks, and photo albums.

The image below is from the Facebook page for Sugarbush Ski Resort in VT after the first sizeable snowfall of the season. From the Sugarbush example, you can see how the resort is keeping up with its followers in real time with information (a snowstorm) relevant to the resort’s services.

Sugarbush Facebook Page

Building Your Fan Base On Facebook

For marketers, building your fan base is a key activity to achieve through social networks. There are
a variety of techniques that you can use to build fan followings, and we’ll explore them in this section.

Creating regular posts is an integral part of building and maintaining your Facebook page audience. You want your audience to seek out your posts, and that’s why it’s important that your content is entertaining, engaging, and informative.

Concurrently, it’s important to post the type of content that appeals to your target audience at optimum times.

Facebook Demographics

Being the largest social media network in the world, your target audience in on Facebook. As of December 2021, the current audience demographics of Facebook were between the ages of 25-54 and male:

When To Post On Facebook

No two days are the same. According to directom.com, you should avoid posting content on Tuesdays. Other days have varied favorable windows.

For example—for Monday postings, you’ll want to post between 11:50AM-12:10PM. Wednesdays are different. The window is a little longer, between 11:30AM-12:30PM.

Interestingly, as the week progresses, the publishing window increases. Thursday, anytime after 3:00PM is a favorable time, and on Friday, the range falls between 3:00-6:00PM.

Weekends tend to be underutilized by many brands, but the secret to weekend success is to publish lighter stuff or upcoming social events.

What To Post On Facebook

Video is key on Facebook. Videos receive at least 59% more engagement than other post types. Notably, Facebook live video generates 2x the engagement of pre-recorded videos.

Facebook Content Opportunities

Live Video:

Facebook’s live-streaming video solution makes up 20% of all video on the platform. As 82% of people would prefer a live video over reading a social post, it allows brands to create a deeper connection with audiences.

Reels

Reels are displayed  at the top of the mobile Facebook newsfeed with Stories. Ads for reels provide an  opportunity for companies to extend the reach of their stories.

Stories

Facebook users are able content via Stories, which expire in 24 hours. These are easily reshared to Facebook when originally posting on Instagram. 

Facebook Ads

Videos tend to get a 20 to 30% increase in conversions compared to Facebook image ads.

Is your business established on Facebook yet? Are you effectively utilizing the social network to work for you? Don’t miss out on Facebook opportunities. Contact us today to increase your sales, reach, and more via the top social network!

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Instagram Tactics: Most Brands On Instagram Post Content Daily

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Instagram Tactics: Most Brands On Instagram Post Less Than Once Per Day

Some interesting data from the Social Media Benchmark Report about how often brands are publishing content across social networks.

While brands publish the most often on Facebook (0.97 posts per day) compared to Instagram (0.7 posts per day), and Twitter (.86 posts per day).

social media stats 2019
social media stats

It is Instagram however, where brands are seeing the most engagement at they are seeing the most engagement at 1.60%.

Higher Ed dramatically outperformed other industries on Instagram again, while brands in other industries saw a slight drop: last year’s median engagement rate was 1.73%.

What is Working On Instagram?

More isn’t necessarily better on Instagram (or anywhere else, really): with the exception of Sports. Teams, the industries with the highest per-post engagement rates post less often.

instagram posts vs engagement

It's All About The Pictures

Sports Teams are seeing great engagement on Instagram, and are taking more advantage of highengaging carousels than many other industries this year.

Instagram Use By Sports Teams

Eight Steps To Creating The Best Instagram Post In 2022

How To Create An Effective Instagram Strategy

Instagram Ads

While the majority of ad impressions on Instagram are from feed posts, 42% are from Stories. Reel ads also offer an opportunity for increased reach and engagement.

Instagram Vocabulary

Feed Posts: The original post on Instagram, “feed posts” are photos, graphics, or videos uploaded to your profile’s grid, or main page.

Carousels Carousels are up to 10 photos or videos gathered together in a swipeable post, which often generates more engagement on Instagram.

Reels Reels are vertical videos of up to 30 seconds that are shared into a separate Reels-only feed on the platform.

Stories Stories are photos or videos that expire in 24 hours and are able to be saved permanently as a highlight on your profile.

Instagram Takeaways

Some takeaways from the the Social Media Benchmark Report that you can use to grow your social media presence on Instagram. 

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Definitive Guide To Building Your Brand Presence on LinkedIn

LinkedIn Advertising

Definitive Guide To Building Your Brand Presence on LinkedIn

A strong LinkedIn presence is essential for every company—not just those involved in B2B marketing. To build an effective brand presence on LinkedIn, consider the following LinkedIn assets:

LinkedIn Company Profile Page

Your company profile page (like the Evernote sample below) is where a user lands when he or she searches for your company or clicks on its logo from
another user’s profile. Company profile pages are a free LinkedIn service that provide business owners a venue to showcase his or her brand.

LinkedIn Profile Page Example

Because this is your company’s primary landing page on LinkedIn, it’s very important to insure the images and messages you choose properly represent your brand.

LinkedIn Page Logo

The logo informs users about your company in a small thumbnail, which is attached to almost any action
that you make across the platform—from posting a job opening to sharing a corporate news announcement.
BDM Logo

LinkedIn Header Image

Larger than the logo, the header sits at the top of your company profile page and offers companies more real estate to showcase creatively. Your header image can include brand messaging, campaign promotions, product images, or your staff (as the above image from Luxottica demonstrates), and it can also be frequently changed to reflect exciting and seasonally relevant company updates.

LinkedIn Profile Image

About Us Section

The about section beneath the header is your opportunity to describe your company, providing other LinkedIn users and potential clients insight into your company’s products and mission. Consider Microsoft’s Company Page below:
LinkedIn Image

Microsoft’s profile details the company’s goal (to empower other people and organizations with technology), how that goal is currently achieved (through collaborative ideas), and what the company provides to potential employees (an outlet to answer curiosity, passion, and ambition with quality tools, a resourceful community, and flexibility).

If you can provide detailed answers about your company to potential clients, then those clients will know exactly what your company does and how it can help them achieve their personal and professional goals.

Posting On LinkedIn

Like Twitter, Facebook, and other social platforms, LinkedIn allows your company the ability to share posts. Posting on LinkedIn is a key way to build followers and fuel your paid advertising efforts. These posts can include text, images, links, non-native videos and slide decks.

The image below demonstrates L’Oreal’s social prowess; the company links to content on flipboard.com and Youtube.com within its LinkedIn posts.

Loreal LinkedIn Post

Because LinkedIn is seen as a professional network, your content mix and tone should be professional and engaging. Additionally, we have found that educational posts perform very well on LinkedIn.

LinkedIn Growth Opportunities

Most active companies post frequently on the Company Page, and here are a few content tips that will make a critical difference in your company’s posting success:

Leverage Employees

30% of engagement on LinkedIn for a company comes from its employees. Consider your employees as a primary audience for content when deciding what to post, and use the “notify employees” feature occasionally to notify them about new posts from your page.

Video

We expect to see tremendous growth in video usage on LinkedIn in 2022.  According to a recent study, 68% of video marketers say they will include LinkedIn in their 2022 strategy, a 5% increase from 2021.

Tagging

Tagging members on LinkedIn and using hashtags in your posts on LinkedIn can increase reach, engagement, and website traffic. Posts with links performs 45% better than posts with no links.

Ready to enhance your company’s LinkedIn presence? Contact us today to increase your sales, customer base, and more!

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State of Marketing: Social Media Marketing Strategy

Social Media Marketing Tactics

State of Marketing: Social Media Marketing Strategy


Social Media was the #1 channel used in marketing in
2021. Social media use overall is at an all time high.
In November of 2020, the Baby Shark Dance video
(you know the song — do do doo doo do do … sorry in
advance for getting that stuck in your head) became the
most viewed video on YouTube with over 7 billion views.


8 in 10 companies invested in social media
marketing in 2021 according to the Hubspot State of Marketing 2021 Report.


Over the past year, companies have had to rethink their
entire strategy — many hired chief customer officers
to support the customer experience. Marketing and
leadership teams turned the mic over to their customers,
listening to how prospects and clients feel about their
interactions with the brand.


In 2021, the primary tactic for social media marketing was
social listening. By establishing a direct relationship with
your social media audience, you’ll learn exactly how to
support, engage with, and convert them into loyal brand advocates.

Social Media Marketing Tactics
Social Media Platforms

Braveheart Social Media Process

Successful social media marketing has matured from simply getting “likes” to acquiring new customers and increasing sales from existing ones. Four out of five marketers today view social media networks as critical distribution channels for their content.

We develop strategies that put your content on the platforms that your customers use. 

If you are looking to grow your following on social media and turn those followers into customers, contact us about our social media marketing services.

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What is geofencing?

What Is Geofencing?

What is Geofencing? Geofencing marketing is location-based ads where a user’s location is recorded via the internet, and advertisements are only shown to people in

Read More »

How Do You Select A Social Media Agency?

Social Media Agency

When To Select A Social Media Agency

One of the questions that we get asked a lot is when is the should I use a social media agency for social versus when should I do it in-house with the people that I have?

It’s a great question and I turned to social media expert Amanda Fountain to answer that question. This is what she had to say:

Hiring A Social Media Agency

One of the reasons why a company would consider using a social media agency is to develop a social media strategy.

A social media strategy is one of the key building blocks to being successful on social media. A strategy identifies who your target audience is. What social networks they are on? What messaging they respond too? What types of messaging they do not respond too?

A second reason to engage with a social media agency is to produce more content.

A third reason is to listen and engage with your audiences on social media. Listening is an overlooked aspect of a successful social media strategy. The bigger you are as a company, the more risk you have of missing conversations about your brand if you don’t have someone monitoring and listening all the time.

“By providing great customer service through social comments, you not only retain existing customers but also win new ones.”

Handling Your Social Media In-house

When does handling your social media accounts in-house work best? If you know that your audience is not really active on social, that it is not where you want to talk to your audience then having internal resources handling your social media accounts make sense.

In this scenario, your in-house person just focused on posting content and responding to whatever comments are left.

Agency + In-House Model

The obvious best model is when you have a social media agency partner and someone -in house that’s your social media expert.

You have your in-house person who can lead what needs to happen, can share all that in-marketing insight from the other pieces that are going on, and help with the execution pieces of it.

Your agency partner then becomes your strategist, your person that’s there to tell you what’s happening, tell you what’s going on, counsel you to make changes or consider new things. To push you in new ways that if you’re in the trenches day to day, it’s not always easy to see those things.

So that’s a good model, having a social media agency partner who can be your strategist, and then the in-house person that can oversee implementation and execution of your social medium campaigns.

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How To Improve The Performance Of Your Business Facebook Page

How To Improve The Performance Of Your Facebook Business Page

A recent article by Neil Patel on quicksprout.com titled How to Steal Your Competitor’s Facebook Fans highlighted one of my favorite Facebook analytics tools, Fan Page Karma .

Fan Page Karma allows you to analyze any Facebook business page as well as compare any two Facebook business pages head-to-head. The software offers tremendous insight into what is working and what is not working with a company’s social media marketing strategy.

When we first meet with clients to talk about their current Facebook business social media strategy they usually have two main concerns:

The first step in analyzing the performance of a Facebook business page is to compare it to a competitor’s. When we do that with Fan Page Karma, this is the type of data that we get:

Facebook Page Competitive Analysis

What I like about the data from Fan Page Karma is that it gives me a high level view about what is working and what is not. What is the growth rate of the fans? Are they engaged with the content? Is the company interactive with fans or are the interactions one-way?

From those results, I can dive further into a more in-depth review. For example, one of the things we analyze is the type of posts that clients make on Facebook?

Facebook Page Content Analysis

For example, the data tells me that the client (bottom right) mainly posts pictures on Facebook, while its competitors post a lot more links and status updates.

So what type of content is right? To answer that question you need to know what type of content has the highest level of engagement.

Facebook Engagement

This is a familiar four-section quadrant with the upper right quadrant being the most desirable one. From looking at the engagement level it is clear that pictures (red) do provide the highest engagement levels while video (green) and links (yellow) have the lowest level of fan engagement.

Based on this data, one of the recommendations to our client was to continue posting pictures and to cut back on posting videos and links as their fans were not as engaged with that content.

To find out more about how you can produce more engaging content on Facebook, contact us today.

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How Many Social Media Platforms Should You Focus On?

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How Many Social Media Platforms Should You Focus On?

One of the challenges that a lot of B2B companies struggle with is what how should they handle social media? Should they be on LinkedIn, Facebook, Instagram, Snapchat? Do they need to be on TikTok?

Do they need to be on all of these platforms, or should they just focus on one and just do a really good job on there?

To answer these questions I turned to social media expert Amanda Fountain and this is what she had to say.

What Are Your Social Media Resources?

What you are asking is actually two questions rolled into one because what you are really asking is what are your resources and where is your audience?

Social media can open a lot of doors for businesses, but if you don’t have the right resources, it just becomes harder. Harder to manage, harder to see results, harder to feel good about what you’re doing on it. Harder to see results if it’s not overwhelmingly good.

And that’s usually what happens, when you have limited resources, you do the best you can, but it’s not great.

It’s just the best that you can possibly do. And that can hurt. Which is a weird thing to think about, but it can hurt if it’s not great for social. Because there’s so much that’s happening, that your stuff has to stand out.

When I say great, I don’t mean like the highest quality videos are the highest quality graphics, it’s just great content that is really
well tailored for your audience.

That’s the ‘great’ that you’re looking for. It doesn’t have to be highly produced content, it just has to be really well tailored for your audience.

Social Media Logos

Where Is Your Audience On Social Media?

The second part of your question is where is your audience? If you know that you have limited resources and you know that your audience is most active on Twitter, for example, spend your time there.

This is a much better strategic approach, to find where your audience is, and put your time and effort there, rather than trying to separate your time across every single platform.

Maybe claim profiles and have a regular cadence for occasionally posting on other places, but put your time and efforts to where your audience is.

And then the next phase of that is if you can get a good cadence of producing content that your audience likes and engages with, then you can look to expand your social media presence to the platforms where your audience will be.

One of the things I always think about is who is my next audience, right? Because people grow up in their careers.

The people who are decision makers now, are maybe not, maybe not big Instagram users, but the people who are in their twenties and thirties who have them, will eventually be a decision maker

It’s a platform they’re used to using and seeing. So you can’t ignore it forever, but think about when you need to start kind of getting in front of them.

That’s why it’s more important to have a regular cadence, even if it’s only occasional, in order to be in front of those other audiences.

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Social Media as Distribution Channels For B2B

b2b content marketing usage

Social Media as Distribution Channels For B2B

I was reading the 2020 Content Marketing Trends Report and it reinforced my belief that social media is an increasingly important distribution channel for B2B marketers.

When asked what social media platform they use to distribute content on, 96% say that LinkedIn is their primary distribution channel followed by Twitter, Facebook, and YouTube. Interestingly, for all the buzz about Medium (6%), Periscope (6%), and SnapChat (5%), these channels are still heavily underutilized by B2B marketers.

b2b content marketing usage

When it comes to the effectiveness of those social media channels, Once again, B2B marketers rated LinkedIn most effective (64% last year vs. 66% this year). The effectiveness ratings of YouTube and Instagram also increased slightly, and Twitter’s rating stayed the same.

effectivness of social networks

B2B marketers are also using paid promotion to amplify their message across social media channels using tactics like promoted posts or social ads. The one amplification tactic that is growing in popularity is content discovery tools which increased from 36% of marketers using it last year to 45% this year.

social media amplification

Social media marketing is changing and evolving for B2B marketers. Does your strategy need to be updated or refreshed? Is yes, then contact us today!

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